FilamentXDemic privacy policy
This is a translation. The original is the Portuguese version.
This policy explains which data the game XDemic, by Gizmo 3DLab Tecnologia e Comércio (“Gizmo 3DLab”, “we”), handles on Android and iOS, what it is used for and how you control it. It follows Brazil's General Data Protection Law (LGPD, Law 13,709/2018) and applies to players in every country.
Summary
- When you play offline, your progress stays only on your device.
- Online features (cloud save, online events and groups) keep your progress and participation on our servers, so you can recover your game and play with other people.
- We don't sell your data and don't use it for advertising.
- You can ask for a copy or the deletion of your data at any time.
Data we handle
On your device
Your progress (level, missions, city, items and settings) and a technical usage log are saved on your device so the game can work. These files are deleted when you uninstall the game. On Android, you can also delete them by clearing the app's data in the settings.
Active events
To know which events are on and when the special cases start, the game reads a public file on our website when it opens and from time to time, and keeps the latest copy on your device. Nothing from your game is sent in this request; as with any visit to a website, the server receives your device's IP address.
When you use online features
- Player identifier: a code the game creates for your account and, if you sign in with Google Play Games or Apple Game Center, that account's identifier.
- Game data: your save (progress, city, items, in-game currency and settings) and the time of the last sync.
- Public profile: the player name and avatar you choose in the game. Other players see them in groups and events.
- Groups and events: the group you belong to, requests and gifts of lives and help, your contribution to events and your place in leaderboards.
- Technical data: device model, operating system, game version, language, approximate country or region and the IP address, which servers receive with any connection.
We don't ask for your real name, phone number, contacts, photos or precise location. Choose a player name that doesn't identify you.
How we use it
- Store your progress in the cloud and restore it when you change devices or reinstall the game (performance of the service you requested).
- Run online events, groups, life requests and leaderboards (performance of the service).
- Keep the game safe and fair by preventing cheating, fraud and abuse (legitimate interest).
- Fix bugs and improve the game with technical data and usage statistics (legitimate interest).
- Comply with legal obligations and respond to authorities (legal obligation).
Who we share it with
- Other players see your player name, avatar, group and participation in events and leaderboards.
- Service providers that host our servers and database, under contract and only to run the game.
- Google and Apple, if you sign in with Google Play Games or Game Center. In that case, the platform's privacy policy also applies.
- Authorities, when required by law.
We don't sell personal data and don't share it for advertising.
International transfers
Our servers may be located outside Brazil. When that happens, the transfer follows the LGPD rules and we use providers with adequate data protection safeguards.
How long we keep it
We keep online data while your account exists. If you ask for deletion, we delete the account and its data within 30 days, and backups within 90 days. Access logs (date, time and IP address) are kept for 6 months, as required by Brazil's Internet Civil Framework (Marco Civil da Internet).
How to delete your account and data
- In the game: Settings › Account › Delete account.
- By email: write to xdemicthegame@gizmostore.com.br with the subject “Delete XDemic account” and the player code shown in Settings › Account.
Deletion removes your cloud save, public profile and group membership. Progress saved only on your device stays there until you uninstall the game.
Your rights
Under the LGPD (and similar laws in other countries, such as the GDPR in Europe), you can confirm whether we process your data, access it, correct it, get a copy (portability), ask for deletion, find out who we share it with, object to processing and withdraw consent. To do so, write to xdemicthegame@gizmostore.com.br. We reply within 15 days. You can also file a complaint with Brazil's National Data Protection Authority (ANPD) or the data protection authority in your country.
Security
Communication between the game and our servers is encrypted, and access to data is limited to the people who need it to run the game. No system is 100% secure: if an incident could put you at risk, we will notify you and the authorities, as the law requires.
Children and teens
XDemic is intended for people aged 13 and over. We don't knowingly collect data from children under 13. If you are the parent or guardian of a child who created an account, write to xdemicthegame@gizmostore.com.br and we will delete the data.
Purchases and ads
The game currently has no real-money purchases and no ads. If that changes, this policy will be updated first, explaining which data the services involved (such as Google Play and the App Store) handle.
Changes to this policy
When this policy changes, we will update the date at the top of this page and, for important changes, also let you know in the game.
Contact
Data controller: Gizmo 3DLab Tecnologia e Comércio. Privacy contact: xdemicthegame@gizmostore.com.br.